Any payments for subscribing to our shared hosting have 30-days money-back guarantee. Domain name registration, SSL Certificate, reseller hosting, VPS, dedicated hosting, and other services are not benefiting from this guarantee.
Please refer to the service guarantee as stated below:
If you have violated our AUP or T&C, the money-back guarantee no longer applies to you.
All services provided by Xsinor or Xsinor Hosting may be used for lawful purposes only. Transmission, storage, selling, or presentation of any information, data, item, product, or material in violation of any Malaysia (or any other country) law is prohibited. This includes, but is not limited to: copyrighted material, material that is threatening or obscene, material that is "adult only" content, selling illegal products, items or material protected by trade secrets and other statues. The subscriber agrees to indemnify and hold harmless Xsinor from any claims resulting from the use of the service which damages the subscriber or any other party.
Examples of Non-Acceptable Contents, Links, Items or Products:
Free Hosting
Pirated software
Adult Websites
Torrents
Hacking programs or archives Warez Sites
Illegal MP3's
Spamming Software
Scamming, Phishing & Gambling
Virus, Malware, Adware & Harmful Contents
Defamatory Statement
Selling Items or Products that is Deemed to be Illegal
Selling of Health, Medicine, Beauty, Supplement or Consumable Products that are not Approved by its Respective Government Body
We do not allow background-running programs. This includes any IRC-related software such as bouncers and bots. In certain cases we may allow programs to run continually in the background, these are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.
You are free to use any scripts you wish provided they do not affect the normal operations of the server and they are not mentioned specifically below. Scripts that are commonly known for causing server disruption include large cgi-based message forums, auctions, and banner exchanges. In the event a script affects normal server and/or administrative operations, Xsinor reserves the right to disable the account pending client cooperation and resolution.
Scripts and contents we do not allow:
AutoSurf, PPC, PTC or PTS sites
Banner-Ad services
Broadcast or Streaming of Live Events
Bruteforce Scripts
Chat servers/scripts of any kind are strictly prohibited
Videos or Audios Sharing/Serving Website
Torrents
File Dump and Mirror Scripts
Fraudulent Sites
High-Yield Interest Programs (HYIP)
Image Hosting Scripts
Investment Sites such as E-Gold, FOREX, MLM & Pyramid Scheme
IP Scanners
Mail Bombers or Spam Scripts
Mailer Pro
Primarily drive traffic to another site
Proxy Scripts and anonymize
Topsites
Lottery and Gambling Scripts
Hacking scripts, archives, and programs
Distribution and/or Transmission of Obscene or Indecent Speech or Material
Violation of indecency and obscenity laws can result in criminal penalties.
Scripts banned on Shared Hosting but can be run on VPS/Dedicated Server:
Although chat servers/scripts, banner exchanges and cgi-based forum are banned by the Shared Hosting package, we do provide VPS/dedicated server service for our clients to run these types of scripts.
The storage capacity provided with the hosting plan you have purchased is defined as disk space. It is used in order to place content such as your web pages, databases and email accounts. You can not use the provided disk space as backup storage, medium for file transfer (via FTP, HTTP and etc.), or file sharing storage.
In order to use this space for shared hosting, you have to respect the following conditions:
You may only store your website's content. It is forbidden to use it for personal or unrelated pieces of data that are not part of your website.
If we detect you are using the disk space for other purposes, we can end the hosting contract and terminate your account.
Define "Unlimited" or "Unmetered"
While we offered Unlimited/Unmetered services, which is mean you cannot abuse using the disk space as backup storage, or store not related to your website content. Any archive or zip file will be removed immediately from the server.